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UPM ISO Administration and Management Book

   

 

This UPM ISO Administration and Management Book (PESAN) was developed as a reference for UPM staff in appreciating the history of ISO development as well as the overall UPM quality administration structure as a support system to achieve the Key Performance Indicators (KPI), Strategic Plan and UPM Vision and Mission.

Universiti Putra Malaysia (UPM) has successfully obtained MS ISO 9001 Quality Management System (QMS), MS ISO/IEC 27001 Information Security Management System (ISMS) and MS ISO 14001 Environmental Management System (EMS).QMS is the first certification that covers all the university's main processes, namely teaching and learning, research and innovation, professional services and support services. UPM has successfully obtained a QMS certification for all of UPM in 2011. QMS certification at UPM was started as early as 2000 by the Faculty of Veterinary Medicine. This means that QMS has been established at UPM for almost 22 years, which reflects the culture of quality management practices that have been ingrained in the souls of UPM staff. In 2012, UPM achieved another success by obtaining ISMS certification and subsequently in 2014 obtaining EMS certification. This UPM ISO Administration and Management Book (PESAN) was developed as a reference for UPM staff in appreciating the history of ISO development as well as the overall UPM quality administration structure as a support system to achieve the Key Performance Indicators (KPI), Strategic Plan and UPM Vision and Mission.

PESAN tells about UPM's historical journey to obtain three types of ISO as follows:

The Quality Management System (QMS) ISO 9001 is a systematic approach to implementing quality by ensuring that products and services meet customer and regulatory requirements.

Information Security Management System (ISMS) ISO/IEC 27001 is a systematic and structured approach in information management that aims to protect especially sensitive information from various threats. It emphasizes the concept or principle of information security, which is the preservation of confidentiality, integrity and availability.

Environmental Management System (EMS) MS ISO 14001 is a systematic approach to protecting the environment, by identifying pollution prevention methods in an effort to continuously improve environmental performance.

PESAN also explains the implementation of the MS ISO/IEC 17025/2017 Laboratory Accreditation System at UPM. Apart from writing about the history of the PESAN, it also explains the current structure of quality assurance administration at UPM,  including the management and monitoring of the entire quality system, which is overseen by the Management Review Meeting (MKSP), followed by the Quality Comittee Meeting, the Process Effectiveness Review Mesyuarat (MSKP) and the Information Safety Management System Working Committee (ISMS) .

PESAN also explains the duties and responsibilities of University Level Quality Committee members and the quality structure of process leaders or responsibility centers. It is important to understand quality management at the university level and how it is brought down to the responsibility center level. The PESAN concludes with the Monitoring and Improvement of UPM's ISO Management System which is UPM's Quality Audit Management and Operational Risk Management.

Date of Input: 13/02/2023 | Updated: 27/04/2023 | aidawati

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