(b) Section of Documentation

Introduction

The Documentation Section is one of the sections in the Service Quality Management Division, Center for Quality Assurance, Universiti Putra Malaysia (UPM). This section essentially plays a role in planning, managing, implementing, and monitoring all documentation-related activities for the ISO 9001 Quality Management System (QMS) and the ISO/IEC 27001 Information Security Management System (ISMS), as well as the implementation of activities fostering the Conducive Public Sector Ecosystem (EKSA) at UPM Serdang and Bintulu Campuses.

 
Function and Role

1. Planning, managing, monitoring, and assessing the preparation and implementation of documentation for the ISO Management System at the UPM level, namely the ISO 9001 Quality Management System (QMS) and the ISO/IEC 27001 Information Security Management System (ISMS);
2. Administering the UPM ISO Management System (eISO), including user system management, document review and verification, and document storage / archiving processes;
3. Planning, maintaining, and organizing up-to-date information, ISO documents, internal reference documents, and external documents within the ISO Management System (eISO) and ensuring document search facilities;
4. Planning, coordinating, and implementing improvements related to UPM ISO documentation management and ISO Management System (eISO) enhancements;
5. Providing training and advisory services related to document control processes for the ISO 9001 Quality Management System (QMS) and the ISO/IEC 27001 Information Security Management System (ISMS);
6. Assisting the Deputy Management Representative of ISMS in planning and managing the implementation of the ISO/IEC 27001 Information Security Management System (ISMS) activities and monitoring the performance of implementation to ensure the effectiveness of ISMS implementation at UPM;
7. Planning, managing, monitoring, and assessing the measurement and achievement of Functional and Level Action Plan for all process leaders periodically;
8. Planning and implementing improvements to the Functional and Level Plan Reporting System (e-LPFA);
9. Planning, implementing, coordinating, and monitoring the implementation of Conducive Public Sector Ecosystem (EKSA) activities in all departments at UPM, as well as necessary improvements; and
10. Providing training/guidance on the implementation of the Conducive Public Sector Ecosystem (EKSA) to departments at UPM.

Updated:: 01/12/2023 [nooridma]